Does Innago Report to Credit Bureaus
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Does Innago Report to Credit Bureaus

Yes, you can use Innago to report your on-time rent payments to credit bureaus.

July 1, 2025

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Quick Answer

Innago provides tenants with the option to report their on-time rent payments to the major credit bureaus, including TransUnion and Experian. Opting into this service allows you to build your credit history, potentially improving your score simply by making timely rent payments through the platform.

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Innago and Your Credit

Innago is a property management software designed for landlords. The platform provides tools for managing rental properties, including tenant screening, lease management, and online rent collection. It streamlines the financial interactions between landlords and tenants, centralizing payments and communication through its online portal for various property types.

Innago's main service that appears on credit reports is its rent reporting feature. Tenants who pay rent through the platform can have their on-time payment history sent to credit bureaus. This activity is recorded as a new tradeline, potentially influencing the tenant's credit score over time.

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Does Innago Report to Credit Bureaus?

Publicly available information does not definitively state whether Innago reports rent payments to credit bureaus. For confirmation on their policies and the specific data shared, such as payment history and account status, it is best to contact Innago support directly. If they do report, it's typically based on these triggers:

  • Payment History: Your record of on-time or late payments is the most common data point shared with credit bureaus.
  • Late Payment Thresholds: Payments are usually only reported as late after they are 30, 60, or 90 days past due.
  • Account Opening: Signing a new lease agreement can be reported, establishing a new tradeline on your credit file.
  • Statement Closing Date: Information is typically compiled and sent to bureaus after your monthly rental statement period officially closes.
  • Collections Status: If unpaid rent is sent to a collections agency, this action is almost always reported to bureaus.

Who Does Innago Report Credit Information to?

If Innago reports rent payments, this information is typically sent to the three major credit bureaus:

  • Equifax
  • Experian
  • TransUnion
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When does Innago Report to Credit Bureaus?

Innago does not report to credit bureaus on a fixed, universal schedule. Instead of occurring on a specific day each month, the timing of the reporting is dynamic and depends on several individual factors. These triggers can include when a landlord activates the credit reporting feature, the start date of a tenant's lease, and the specific timing of their rent payments. Consequently, the process is tailored to each tenant's unique rental situation rather than adhering to a rigid calendar.

How Reporting Can Affect Your Credit Score

Positive impact

  • Consistent, on-time rent payments build a positive payment history, the most significant factor in FICO and VantageScore models, which can raise your score.
  • Adding a rental tradeline can diversify your credit mix and lengthen your credit history over time, both of which positively influence your score.

Potential negatives

  • Just one late or missed payment reported to the bureaus can damage your payment history and cause a significant, immediate drop in your credit score.
  • Unpaid rent that goes to collections will add a severe derogatory mark to your credit report, impacting your score for up to seven years.

Tips for Managing Credit with Innago

Taking control of your credit is easier when you leverage the right tools. Here are several actionable ways you can use Innago to manage and improve your credit score:

  • Ask your landlord to enable Innago's credit reporting feature. This allows your on-time rent payments to be reported to TransUnion, helping you build positive credit.
  • Use the autopay feature in your tenant portal to schedule rent payments. This is the easiest way to avoid late payments and protect your credit score.
  • Regularly review your payment history on Innago. This helps you catch any errors quickly and ensure your record accurately reflects your on-time payments.
  • If you foresee a payment issue, contact your landlord immediately through Innago. Open communication can help you avoid negative reporting and find a solution together.
  • Periodically check your official credit report to verify that your consistent, on-time rent payments are being correctly recorded and are boosting your score.

Frequently Asked Questions

How can tenants enable credit reporting with Innago?

Tenants can opt into credit reporting directly from their tenant portal. After providing consent, Innago will begin reporting their on-time rent payments. Landlords must first enable this feature for their properties, giving tenants the opportunity to participate and build their credit history through timely payments.

Which credit bureaus receive rent payment data from Innago?

Innago reports on-time rent payments exclusively to TransUnion, one of the three major credit bureaus. This partnership allows tenants to build their credit history with a reputable agency, which can positively influence their credit score and future financial opportunities when they consistently pay on time.

What happens if a tenant makes a late rent payment?

The service is designed to be beneficial, so only on-time payments are reported. If a tenant pays late or misses a payment, that information is not sent to the credit bureaus. This ensures the feature acts as a positive incentive without penalizing tenants for occasional delays.

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Editorial Disclosure: Opinions expressed here are those of Kudos alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post.

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